You can return your order within 14 days from the day you receive your order. For the return to be accepted the product must be in perfect condition with all the special labels, the receipt and the special return document.
Returns will only be accepted after the company's approval.
We inform that the company isn't responsible for any damages that are caused after the usage of the product and isn't obligated by any means to replace them.
You can return your package with any courier you wish, hence it is your charge. Your package should contain : 1. the returning product 2. the special return document that you received with the original package, fulfilled with the necessary information and 3. the receipt
You can exchange the product with the same or another product through our eshop or to ask for a refund. If you have paid through Paypal, the refund will be done via them. If you have paid cash or via bank deposit the refund will be done via the bank. (you are asked to complete all the necessary information at the special return document included in your package).
The return process usually takes 5-6 working days from the day we receive the return in our company. All returns are submitted to quality control before they arrive to our eshop's office. Therefore when your return reaches our offices you will be informed.
In case a defect is found during the quality control of the returning product the company must contact the customer for finding a solution.
The address to send the returning product to is :
Stratarxou Karaiskaki 92
Haidari , Attiki, Greece
Postal Code : 12461